12 questions to ask a psychotherapist before booking
A brief call can clarify qualifications, style, costs and whether the service suits your circumstances.
The essential things to know
Ask about training and registration, relevant experience, session length, cancellations, confidentiality, record keeping, online security, expected treatment approach, goals, how progress is assessed, alternatives if not suitable, and crisis arrangements.
How to use this information
You do not need to ask all twelve questions at once. Pick the three or four most important to you and note which answers feel specific rather than vague.
A useful next step
If the therapist dismisses questions about qualifications or fees, it is reasonable to keep looking.
If you are unsure what kind of provider is most appropriate, a GP or a recognised professional register can be a useful independent starting point.
Taking the next step
If you would like to explore an appointment, you can send a contact-only enquiry. We ask only for the details needed to respond about a possible introduction. This does not book or confirm a clinical appointment.
For a diagnosis, urgent need or health concerns, start with your GP or an appropriate health service. If anyone is in immediate danger, call 000.
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