Keeping your personal information private when seeking therapy
Searching for mental health support can feel sensitive. You should know what a directory collects and who receives it before submitting anything.
The essential things to know
Use secure connections and avoid including diagnoses or detailed trauma histories in generic enquiry forms. Ask how your information is stored and whether you can request access or deletion.
How to use this information
Psychotherapist.com.au collects basic contact logistics and consent for a potential introduction; it is not an emergency service or a clinical record system.
A useful next step
Where an introduction is agreed, your contact details should be shared only with an appropriate provider for the stated purpose.
If you are unsure what kind of provider is most appropriate, a GP or a recognised professional register can be a useful independent starting point.
Taking the next step
If you would like to explore an appointment, you can send a contact-only enquiry. We ask only for the details needed to respond about a possible introduction. This does not book or confirm a clinical appointment.
For a diagnosis, urgent need or health concerns, start with your GP or an appropriate health service. If anyone is in immediate danger, call 000.
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