Therapy red flags and how to raise concerns
A therapist should explain qualifications, boundaries, fees and confidentiality clearly. Be cautious of pressure, guaranteed outcomes, unwanted physical contact or dismissal of questions.
The essential things to know
It is reasonable to ask for a copy of terms, request referral options or stop sessions. Ethical complaints pathways vary by professional registration and state or territory.
How to use this information
For psychologists, check AHPRA registration. For psychotherapists and counsellors, check PACFA, ACA or ARCAP memberships and ask about the complaints process.
A useful next step
A site listing or enquiry service does not replace independent credential verification.
If you are unsure what kind of provider is most appropriate, a GP or a recognised professional register can be a useful independent starting point.
Taking the next step
If you would like to explore an appointment, you can send a contact-only enquiry. We ask only for the details needed to respond about a possible introduction. This does not book or confirm a clinical appointment.
For a diagnosis, urgent need or health concerns, start with your GP or an appropriate health service. If anyone is in immediate danger, call 000.
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